The longer a customer keeps a plant alive, the more reliable the repeat business becomes. These are the questions our nursery answers every day - and the same content we print on the care card that ships with each order.
Start with cheap common varieties to practise on, skip freshly assembled bowls and premium variegated stock, and buy labelled single plants rather than a random mixed pot.
Shade, control and airflow come first in high heat. Still air plus permanently wet compost is the leading cause of black rot and mushy leaves in summer.
More light, cutting back and rooting the head, and cutting nitrogen. A loose plant on arrival is usually dehydration and low light in transit, not a quality fault.
Success comes from callusing the wound and managing moisture. We use shade plus circulating mist for bulk rooting; at home, perlite and a humid corner work well.
Scale is the hardest to shift - spot-treat with alcohol or oil. Spider mites thrive in hot, dry conditions, so check leaf undersides carefully in summer.
Unbox, ventilate and harden in bright shade for three to five days before adding full sun. Light shrink in days three to five is normal draw-down and will firm up again.
Paste these six points on your warehouse wall. Handling every delivery the same way measurably cuts losses and shortens the acclimation period.
We can include a printed care card with every shipment and advise on shelf layout and line mix for retail.
